VSP use cases · Government contracts · Review management
Past performance in government contracts, and the reviews buyers also see.
In federal work, your official past performance lives in CPARS and is used in source selection. But primes, commercial clients and local agencies also check Google. VSP builds the public side of your reputation by asking every commercial customer for a review.
Review management from VSP
$985 per 10,000 contacts
Runs on your whole customer list.
- Ask every commercial customer
- Same request for everyone
- Issues flagged early
- Kept separate from CPARS
The problem
What usually goes wrong.
Strong work, no public proof
Your CPARS ratings are good, but your Google profile shows three reviews.
Commercial work not counted
Private jobs don't show up anywhere a prime can see.
No system to ask
Nobody asks happy customers at the right time.
How VSP does it
Past performance government contracts, step by step.
- 01
Ask every commercial customer
Review requests by text and email after each job.
- 02
Same request for everyone
Google doesn't allow asking only happy customers, so we ask all of them.
- 03
Issues flagged early
Unhappy replies come to you fast, so you can fix them.
- 04
Kept separate from CPARS
We don't touch official evaluations. We build your public reputation.
Why VSP stays narrow
One job, done deeply, with a person on it.
People read reviews before they pick a business, and most happy customers never leave one unless asked. We do one thing: ask every customer, at the right moment, and catch problems early.
Every VSP service has a real person on top of the AI. They set it up, check the work and answer to you.
Backed by research
The findings behind it.
97%
of consumers read online reviews for local businesses, and 41% always read them. BrightLocal Local Consumer Review Survey
Rule
Google does not allow asking only happy customers for reviews. Every customer gets the same request from us. Google Maps user contributed content policy
Sources
Past performance government contracts: common questions
What is past performance in government contracting?
It is a record of how well a contractor did on earlier contracts. Agencies use it when choosing who wins, under the FAR.
What is CPARS?
The Contractor Performance Assessment Reporting System, where agencies record official evaluations of contractor performance. Contractors can review and comment on their evaluations there.
Is past performance a required evaluation factor?
In many competitive federal acquisitions it is, under FAR Part 15, though there are exceptions. Check each solicitation.
Does VSP manage CPARS?
No. CPARS is filled in by agencies. VSP builds your public Google reviews from commercial and local customers.
What does VSP charge?
$985 per 10,000 contacts.
Past performance government contracts, handled by VSP.
Bring your situation to a short call. We will tell you honestly if this is the right fit.