VSP use cases · Local business · Review management
Reputation management for lawyers that grows trust the right way.
Clients compare firms by their reviews before calling. VSP sends review requests after each closed matter, follows up, and tells you fast when a client is unhappy, all within your bar's rules.
Review management from VSP
$985 per 10,000 contacts
Runs on your whole customer list.
- Request when the matter closes
- Ask everyone the same way
- Alerts on unhappy clients
- Past client campaign
The problem
What usually goes wrong.
Happy clients stay quiet
Great outcomes, no reviews.
One bad review on top
It is the first thing people see.
Bar rules on testimonials
You need to ask the right way.
How VSP does it
Reputation management for lawyers, step by step.
- 01
Request when the matter closes
Text and email with a direct Google link.
- 02
Ask everyone the same way
No filtering and no incentives.
- 03
Alerts on unhappy clients
You hear first, with a reply draft that shares no confidential details.
- 04
Past client campaign
We reach past clients you approve.
Why VSP stays narrow
One job, done deeply, with a person on it.
People read reviews before they pick a business, and most happy customers never leave one unless asked. We do one thing: ask every customer, at the right moment, and catch problems early.
Every VSP service has a real person on top of the AI. They set it up, check the work and answer to you.
Backed by research
The findings behind it.
97%
of consumers read online reviews for local businesses, and 41% always read them. BrightLocal Local Consumer Review Survey
Rule
Google does not allow asking only happy customers for reviews. Every customer gets the same request from us. Google Maps user contributed content policy
Sources
Reputation management for lawyers: common questions
How can lawyers get more Google reviews?
Ask every client at the end of a matter, make it one tap, and follow up once or twice. VSP runs this for you.
Are lawyers allowed to ask for reviews?
In most states, yes, as long as there is no payment or incentive and nothing misleading. Check your state bar's rules; VSP follows the ones you give us.
How should a lawyer respond to a negative review?
Briefly and professionally, without revealing anything confidential about the client or matter.
What does VSP charge?
$985 per 10,000 contacts.
Reputation management for lawyers, handled by VSP.
Bring your situation to a short call. We will tell you honestly if this is the right fit.