AI receptionist for small business · AI answering service
An AI receptionist for small business, checked by real people.
Your AI receptionist answers calls, texts, emails and DMs day and night, books the appointment and hands hard calls to your team. A person on our team trains it, reads the transcripts and fixes what it gets wrong.
At a glance
$1,485 per month
Inbound. Outbound is $2,250 a month. Call minutes billed at cost.
- 7 channels, one receptionist
- Books on your calendar
- Live transfer
- Lead details captured
Human supervised at VSP
AI does the work. A person makes sure it is right.
VSP's systems do the repeat work fast. A person on our team sets it up, checks it and answers to you. That is the difference between a service and software you have to babysit.
- Trained by a personWe teach it your services, prices and rules, then test it before it talks to a customer.
- Transcripts reviewedOur team reads the conversations and corrects answers that miss.
- Clear hand-offsWhen a call needs a human, it goes to your team with a full summary.
What you get
Everything included.
- 01
7 channels, one receptionist
Phone, email, WhatsApp, Instagram, Facebook Messenger, live chat and your website chat.
- 02
Books on your calendar
It checks your real calendar and confirms the time inside the conversation.
- 03
Live transfer
Big leads and upset customers go to a person right away, with the context.
- 04
Lead details captured
Need, timeline, budget and contact details land in your CRM.
- 05
Transcripts and summaries
Every call is written down and summed up on the contact record.
- 06
Outbound option
It can also call and message leads first, follow up and bring cold leads back.
How it works
From the first call to running.
- Learn your businessServices, prices, hours, rules and the questions you get most.
- Train and testWe run test calls and chats until the answers are right.
- Go liveYour channels connect and it starts answering.
- Review every weekWe read transcripts and fix weak answers.
- ReportYou see calls answered, bookings and hand-offs.
Why it works
What the research says.
37.8%
of calls to small businesses were answered by a live person in a 2016 study of 85 businesses. The rest went to voicemail or got no answer. 411 Locals study (2016), via Nextiva
7x
more likely to qualify a lead when the business made contact within an hour. Harvard Business Review, The Short Life of Online Sales Leads
VSP use cases
How businesses use AI receptionist.
AI receptionist questions
How much does the AI receptionist cost?
$1,485 a month for inbound. $2,250 a month if it also calls and messages leads first. Call minutes are billed at cost.
Which channels does it answer?
Phone, email, WhatsApp, Instagram DMs, Facebook Messenger, live chat and your website chat widget.
Does it work at night and on weekends?
Yes. It answers every hour of every day.
What if a caller needs a real person?
It transfers the call or chat to your team with a summary, so nobody has to repeat themselves.
Who checks what it says?
A person on our team reviews the transcripts and corrects it. That is the difference between this and a chatbot you set up and forget.
Never miss the next customer.
Tell us how calls and messages reach you today. We will show you where leads are slipping.