VSP use cases · Local business · Review management
Reputation management for restaurants that keeps the stars fresh.
Diners pick restaurants by rating and recent reviews. VSP asks guests for a Google review after their visit or order, follows up, and alerts you fast when someone had a bad night so you can make it right.
Review management from VSP
$985 per 10,000 contacts
Runs on your whole customer list.
- Ask every guest
- One-tap link
- Bad nights flagged
- Reply drafts
The problem
What usually goes wrong.
Only unhappy guests write
Happy diners leave without a word.
Old reviews on top
A bad review from last year still shows first.
No time to reply
Reviews sit unanswered.
How VSP does it
Reputation management for restaurants, step by step.
- 01
Ask every guest
Requests after reservations, online orders and catering.
- 02
One-tap link
Straight to your Google review form.
- 03
Bad nights flagged
You hear right away and can reach out.
- 04
Reply drafts
Short, friendly reply drafts for you to post.
Why VSP stays narrow
One job, done deeply, with a person on it.
People read reviews before they pick a business, and most happy customers never leave one unless asked. We do one thing: ask every customer, at the right moment, and catch problems early.
Every VSP service has a real person on top of the AI. They set it up, check the work and answer to you.
Backed by research
The findings behind it.
97%
of consumers read online reviews for local businesses, and 41% always read them. BrightLocal Local Consumer Review Survey
Rule
Google does not allow asking only happy customers for reviews. Every customer gets the same request from us. Google Maps user contributed content policy
Sources
Reputation management for restaurants: common questions
What are the four elements of reputation management?
Monitoring what people say, asking for reviews, responding, and fixing the problems reviews point to. VSP handles asking and alerts, and drafts replies.
How do restaurants get more Google reviews?
Ask every guest soon after the visit, make it one tap, and reply to reviews so people see you care.
Can we offer a discount for reviews?
No. Google doesn't allow incentives for reviews. VSP asks without them.
What does VSP charge?
$985 per 10,000 contacts.
Reputation management for restaurants, handled by VSP.
Bring your situation to a short call. We will tell you honestly if this is the right fit.