VSP use cases · Government contracts · AI receptionist
An answering service for government contractors who can't miss a buyer's call.
The phone number on your SAM.gov profile and capability statement is how buyers and primes reach you. If it goes to voicemail, they call the next firm. VSP answers every call, takes the details and gets the right person on the line.
AI receptionist from VSP
$1,485 per month
Inbound. Outbound is $2,250 a month. Call minutes billed at cost.
- Every call answered
- Calls routed
- Details captured
- Reviewed by a person
The problem
What usually goes wrong.
Calls during site work
Your team is in the field when a prime calls.
Voicemail on your SAM number
Sources sought contacts and buyers don't leave messages.
No record
You can't tell who called about what.
How VSP does it
Answering service for government contractors, step by step.
- 01
Every call answered
Day and night, on phone, email and website chat.
- 02
Calls routed
Buyers and primes go to the right person, with a summary.
- 03
Details captured
Agency, solicitation number and need logged to your CRM.
- 04
Reviewed by a person
VSP checks transcripts and fixes weak answers.
Why VSP stays narrow
One job, done deeply, with a person on it.
A missed call is often a missed customer, who simply calls the next business. We focus on answering and booking, and we keep a person on top of every conversation it has.
Every VSP service has a real person on top of the AI. They set it up, check the work and answer to you.
Backed by research
The findings behind it.
37.8%
of calls to small businesses were answered by a live person in a 2016 study of 85 businesses. The rest went to voicemail or got no answer. 411 Locals study (2016), via Nextiva
7x
more likely to qualify a lead when the business made contact within an hour. Harvard Business Review, The Short Life of Online Sales Leads
Sources
Answering service for government contractors: common questions
Is an answering service worth it?
If a missed call can cost a contract or a job, yes. VSP's AI receptionist answers every call and a person reviews how it went.
How much does a virtual receptionist cost?
VSP charges $1,485 a month for inbound answering, or $2,250 if it also calls leads back. Call minutes billed at cost.
Can it handle technical questions?
It answers from what we train it on and hands anything detailed to your team with a summary.
Does it work for regular contractors too?
Yes. Many contractors use it to answer homeowners and builders while they are on site.
Answering service for government contractors, handled by VSP.
Bring your situation to a short call. We will tell you honestly if this is the right fit.